Frequently Asked Questions.

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Ethically Sourced Crystals

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Our crystals are carefully selected and infused with positive intentions through a unique energy channeling process. This process enhances their metaphysical properties, making them powerful tools for seeking spiritual insight and personal growth.
Absolutely! Our crystals come with detailed instructions and usage suggestions, making them suitable for both beginners and experienced crystal enthusiasts. We believe in making crystal healing accessible to everyone.
Choosing a crystal is a personal journey. You can go through the benefits of every crystal and choose whichever fits best with your situation or you can go with whichever crystal that attracts you the most. Also, our team is here to assist you if you need personalized guidance.
Yes, ethical sourcing is a priority for us. We have established partnerships with reputable suppliers who prioritize responsible mining and trading practices. We believe in supporting both the well-being of individuals and the planet.
No, our crystals are not meant to replace medical advice, diagnosis, or treatment. They are complementary tools that can support your overall well-being, but they should not be used as a sole solution for medical concerns.
We recommend cleansing your guidance crystal regularly by methods like moonlight cleansing, smoke cleansing(Sage/Incense stick/loban dhoop), or using cleansing crystals like selenite. You can find detailed instructions on crystal care in our Crystal Care Guide.
Yes, we offer international shipping to bring the magic of our crystals to customers worldwide. Shipping costs and delivery times may vary depending on your location.
We take great care in packaging your crystal securely, but if it arrives damaged, please contact our customer support immediately within 24 hours of receiving the package. We’ll be happy to assist you with a replacement or refund. In case of any damaged or wrong product received please make sure you have the unboxing video of the parcel. Only then the item will be replaced or returned. So do not forget to make the unboxing video while opening the parcel.
Absolutely! Many people find that gifting a crystal is a thoughtful and meaningful gesture. You can include a personalized message with your order, and we’ll make sure it’s beautifully packaged for your recipient.